Open the Account, register, then confirm the 6-digit email OTP before checkout.
Help Center
Four topics. Clear answers.
Search the guides, or tap a topic to open that section below.
01 · Account
Account & checkout
OTP, account access, and order history.
02 · Tracking
Orders & tracking
Live status, holds, and confirmations.
Use your order number and email on Track order for packing and courier progress.
Submit a hold from the order status page before dispatch when possible. After hand-off, see Returns policy.
A confirmation email follows successful checkout. Prepaid carts continue to the payment gateway; COD queues for packing.
Checkout flags unavailable zones. Send us your PIN and we will check alternate courier options where possible.
03 · Returns
Packets & care
Moisture barriers, claims, coverage.
Moisture-barrier foil pouches inside cartons protect viability in transit. Labels carry SKU and HSN 1209.
Photograph within 24–48 hours and file via Track order. See Returns policy.
Yes, subject to courier serviceability. Full rules live in the Shipping policy.
We supply planting-grade HSN 1209 seed. Outcomes depend on soil, season, and care — germination is not guaranteed.
04 · Policies
Payment & policies
UPI, COD, invoices, and policies.
UPI / online payment and Cash on Delivery on eligible orders. Prepaid shipping is free.
COD shipping is ₹49 on eligible orders, shown before you confirm the order.
Browse the Policies for terms, privacy, shipping, and returns.
Mention invoice needs in order notes or contact support after purchase with your order ID.
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COD fee ₹49 · Monday to Saturday, 10:00 AM - 7:00 PM